2016 Accounting Trends - Client Bill Payment Survey Results

More than 500 accounting and bookkeeping professionals shared their insight on client bill payment services.


Paper checks. ACH. Credits cards. Cloud-based solutions.

For accountants and bookkeepers, multiple methods exist to pay their clients’ bills. But which options are most commonly used and which are the most efficient?  

The 2016 Client Bill Payment Trends Survey polled 513 accounting and bookkeeping professionals to find out how they pay the bills now and how they’d like to see business bill payments evolve.  


Growing movement towards electronic payments

  • One-third of the respondents said that more than 50% of their clients pay bills electronically. 40% said paperless bill payment makes them feel more efficient.

Desire to remove paper checks from business bill payments

  • 63% support the idea of a paperless bill pay environment.
  • Nearly 50% wish they could completely eliminate all paper checks.

Accelerated efficiency due to online business bill payments and the cloud

  • 21% of those that use handwritten checks spend up to 10 hours a month per client on bill payment.
  • 49% of those that use cloud technology spend between 1 and 3 hours or less.

Download the full report on client bill payment trends now to learn more.  

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2016 Client Bill Payment Survey Results

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