Closing the Gap:
How Banks Can Truly 
Own Business Payments

Aite Group, Capital One Spark Business & The Secret Chocolatier discuss business challenges & bank opportunities.

As banks find new ways to drive customer relationships and revenue growth, small and medium businesses (SMBs) are on the hunt to find the right solutions to run their back office from an expanding landscape of options. How can banks most effectively deliver the services and products that answer SMB pain points in an age of digital channels, payments, and experiences?

Listen in on a frank discussion about what it’s really like for a business to manage their payments, and how banks are now thinking about digital solutions and reaching their customers. This research-backed webcast, hosted by, focuses on real-life issues, with Christine Barry, Research Director for Aite Group’s Wholesale Banking, Andrea Raj , Senior Business Manager for Capital One Spark Business, and Andy Ciordia, of The Secret Chocolatier,  a successful tech savvy business owner grappling with limited resources, lots of growth, and a penchant for chocolate.

Sit back and tune in as we explore the implications of new Aite Group research to answer the following questions:

  • With only about 10% of payments made through bank bill pay, what is holding SMBs back from active usage of existing digital tools like traditional online bill pay?

  • How are banks thinking through new strategies to grow and strengthen SMB customer relationships as sales models and distribution channels evolve?

  • How can attitudes and behaviors of millennials and digital-centric customers light the way, to help your bank anticipate future customer demand for innovative products,  and “skate to where the puck is going to be, not to where it has been?” (Wayne Gretzky)

panel® Connect is a powerful, business payments platform that places your bank at the center of your small and medium business customers’ payables and receivables. Visit to learn more.

Putting your bank at the center of business payments.


View the webcast now is tailored for accounting professionals just like you.

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Transactions, invoices and reconciliation - all sync so you never have to enter anything twice.

Simple, streamlined electronic payments.

Your choice of ACH, credit card, PayPal or paper checks (that we print and mail).

Approval workflows add control to the process.

Automatic approval routing based on business rules you set up, with no need to chase down approvers.

A/R clients get paid 2-3 times faster.

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What is the A/P Process? makes paying bills easy. In 4 simple steps, here's how you handle Accounts Payable:


Receive bills in
your inbox


Code the invoice


Route for approvals


Send the approved

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After signup, you have 90 days to evaluate how will work for your firm. This offer ends on 12/31/15 so be sure to sign up now, and most importantly, start using it today. If you're like our customers, you'll wish you had tried it sooner.

There are no subscription fees for the first 90 days. You only pay for transaction fees. After 90 days, you'll be charged standard prices. There's no obligation and you can cancel at any time, so sign up and get started today.